Is It Time to Change Your Accountant? Signs Your Firm May Not Be the Right Fit

It’s not always an easy thing to admit, but there are a few little signs to look out for.

1. Your emails or questions sit unanswered for days. If it’s been more than two business days, chances are your accountant’s overloaded, and you’ve slipped down the list a bit. At our firm, we have a simple rule — we reply to every client within one business day. It keeps things easy and shows your business actually matters.

   
   

2. They only handle the basics: bookkeeping and tax. If they’re not asking about your goals or helping you understand your numbers, you’re missing out. That’s why we include a quick end-of-month review with a CPA — just to chat through how things are tracking, no jargon, no extra cost.

   
   

3. You just feel like you’re not getting the value you pay for. As a rough guide, a good accounting service should cost somewhere between 0.5% and 1% of your annual revenue — and within that, you should feel supported, not just billed.

The truth is, it’s normal to outgrow your accountant or for them to outgrow you. The right accountant should move with you, not hold you back. So if it feels like you’ve drifted apart, that’s okay, it might just be time for a better fit.